Our regular hours are 8 to 4:30 Central Time (CT) Monday through Friday. We do not currently have any “emergency” technical support plan for after hours.
PUT THE RIGHT TOOLS IN PLACE WITH VANTAGE LINK VIRTUAL SUPPORT
Downtime is not an option. When you encounter a maintenance issue that needs an expert immediately, we will be there. With the Vantage Link – Virtual Support tool our experts can now visually collaborate with you using your existing mobile device as if they were working side-by-side. They can visually demonstrate, freeze images, use hand gestures, import documents, and even add real objects into the merged reality environment. With Vantage Link – Virtual Support, our experts can show a resolution, not just describe it, even thousands of miles away. Simplifying problem-solving and helping increase worker efficiency while reducing maintenance costs.
To get started, contact our Tech Support team at 877-425-7778 or email techsupport@vantageelevation.com.